1 reviews | Active since Apr 2011
Payment profile update
<p>So I requested Miway people to update my payment profile on credit bureaus , was advised to allow two weeks. When calling in for feedback I am being told definitiley it will be done. </p> <p>I took the liberty of calling the credit bureaus to check if Miway still shows as an active account - I am being told Miway has never even sent a request to update the profile. I have emailed , no response. </p> <p>I have cancelled this insurance over 6 months ago why is it still an active account on my profile - this must be a paid up / closed account. Why does one have to struggle to get such a simple thing done with MIWAY ? </p> <p> </p>
This doesn't sound right and we assure you of our commitment to get to the bottom of what's happening. an agent will be in touch to assist.
Kind regards,
The MiWay Team
Best regards,
This doesn't sound right and we assure you of our commitment to get to the bottom of what's happening. an agent will be in touch to assist.
Kind regards,
The MiWay Team
Best regards,
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we’ve investigated and passed your notes on to all involved.
Ntokozo has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we’ve investigated and passed your notes on to all involved.
Ntokozo has since called to assist you with your policy and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
Best regards,
Such a joke this is , I am sure if I were looking for insurance you would have spammed me with your calls the minute I hit send. Now that I cancelled your services you are on a dont care mode.
I have not received a call from a Ntokozo.
Such a joke this is , I am sure if I were looking for insurance you would have spammed me with your calls the minute I hit send. Now that I cancelled your services you are on a dont care mode.
I have not received a call from a Ntokozo.
Thanks for bringing this to our attention and so sorry for upsetting you - we assure you that it is never our intention to do so. Innocentia has been in touch to confirm that a request has been submitted to ITC to update your profile.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
Best regards,
Thanks for bringing this to our attention and so sorry for upsetting you - we assure you that it is never our intention to do so. Innocentia has been in touch to confirm that a request has been submitted to ITC to update your profile.
Thanks for giving us a chance to make things right and please give us a shout if you need anything else!
Best regards,
The MiWay Team
Best regards,