Payment
<p>MiWay debited my account prior to the agreed date. - I let that slide as there was funds then they debited again on the agrreed date to find insufficeint funds as they had already took the money that was due to them. few days later I receive a SMS informing me of not having any cover after I spoke to one of their call-centre representatives, who assured me that MiWay had mad an error in their debit-orders and i will be refunded within 7 workin-days... Guess what? I'm still waiting for the refund and instead of that, I received and SMS stating "MiWay did not receive your premium. You have no cover for period 01/02-24/02. Contact us: - Well I am now.</p>
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MiWay Insurance's replyOfficial
09 Feb 2017, 11:45We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply09 Feb 2017, 11:45
Official
We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
21 Feb 2017, 14:47We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. Your refund has since been paid, please don't hesitate to give us a call if you need further assistance.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply21 Feb 2017, 14:47
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. Your refund has since been paid, please don't hesitate to give us a call if you need further assistance.
Best regards,
The MiWay Team
Best regards,