1 reviews | Active since May 2016
Paying premiums for inferior repairs - Claim C932739
I filled out a claim form to have my windshield repaired as there was a small chip from a stone beneath my rearview mirror. PG glass as the service provider comes out to replace the windshield which is first of all unnecessary as the window doesn't not have a large enough chip. The second issue was the replacement windshield was not OEM from BMW but rather a shatterprufe windscreen which is also not tinted or includes an anti smash and grab like I stated in my claim form. Why do I pay premiums which are quite high firstly if the replacement parts are not from the manufacturer thus potentially voiding my BMW warranty and motorplan? This i find totally unacceptable so now I will be taking the car to PG glass myself tomorrow morning to repair the windshield as I can not trust Miway enough to provide the correct information for the repair work.
We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
We are so sorry for the inconvenience and misunderstanding with your windscreen repair. We believe that Diandra has given you a call to advise on the way forward with your claim.
Please don’t hesitate to give us a call should you need any further assistance.
Kind regards,
The MiWay Team
We are so sorry for the inconvenience and misunderstanding with your windscreen repair. We believe that Diandra has given you a call to advise on the way forward with your claim.
Please don’t hesitate to give us a call should you need any further assistance.
Kind regards,
The MiWay Team
