AM
ABIGAIL M
1 reviews | Active since Oct 2012
22 Sept 2015, 18:50
PAYING FOR SERVICES YOU CANT USE
I have just been advised by a consultant of Miway Insurance that i dont have excess waiver on my full comprehensive cover and confirmed they do not have excess waiver at all. I had excess waiver from the day i took out the policy many years ago and had 2 claims where i didnt pay excess. All my premiums included excess waiver. No one is available to explain why i have not been jnformed of these apparent changes to my policy and why have my premium not decrease. Im also still waiting for the manager to call me.
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MiWay Insurance's replyOfficial
02 Oct 2015, 10:07Hello abbyabbz,
Thanks for your note and for the opportunity given to have a look at what happened.
Jacqueline and Gavin have stepped in to assist and they've assured you of their commitment to get to the bottom of what happened. They'll be sure to give you feedback ASAP!
Please don't hesitate to give us a call if you need any further assistance.
Kind regards,
The MiWay Team
Thanks for your note and for the opportunity given to have a look at what happened.
Jacqueline and Gavin have stepped in to assist and they've assured you of their commitment to get to the bottom of what happened. They'll be sure to give you feedback ASAP!
Please don't hesitate to give us a call if you need any further assistance.
Kind regards,
The MiWay Team
MiWay Insurance's reply02 Oct 2015, 10:07
Official
Hello abbyabbz,
Thanks for your note and for the opportunity given to have a look at what happened.
Jacqueline and Gavin have stepped in to assist and they've assured you of their commitment to get to the bottom of what happened. They'll be sure to give you feedback ASAP!
Please don't hesitate to give us a call if you need any further assistance.
Kind regards,
The MiWay Team
Thanks for your note and for the opportunity given to have a look at what happened.
Jacqueline and Gavin have stepped in to assist and they've assured you of their commitment to get to the bottom of what happened. They'll be sure to give you feedback ASAP!
Please don't hesitate to give us a call if you need any further assistance.
Kind regards,
The MiWay Team