DW
Derick W

1 reviews | Active since Oct 2017

21 May 2020, 08:39

Paying for no cover??

I was with Outsurance. I logged on to HelloPeter to look at the reviews of vehicle insurance companies - because I could not afford Outsurance anymore. Miway stood out immediately with their raving reviews. So I've signed up. So I've been paying for my car for a couple of months now. I've logged into the app recently and saw a message that I have to take my car for inspection, because no inspection is no cover. This is the first word I hear about it. I dont have an issue taking my car for inspection - at all. I've got a problem with the fact that I have been paying for exactly what the app says - no cover. Now why have I been paying for no cover? Miway called me a couple of times about other insurance products, and never mentioned inspection. Again, inspection - no problem. But I have been paying for no cover. Aikona. So I will take my car for inspection - but I want my money back that I have been paying from day one to today - for no cover. I wont pay for no cover.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply21 May 2020, 08:41
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.  Best regards,
The MiWay Team