TM
Tshepang M

1 reviews | Active since Feb 2018

27 Nov 2019, 09:19

PAY ME WHAT IS RIGHTFULLY MINE.

BAD BAD BAD SERVICE !!!!

Am still waiting for my money.next month will be a full year since I filled for a claim and I was paid what i was covered except the access amount that were deducted from what I covered for.the access fee amounted to about R29000 .miway said they waiting for salvage of the car or something like that because they wrote it off.they fixed the car and sold it because I saw it on sale on internet few month back.now I have to run after you whenever I want an update or follow up.no one has a heart to get back to me for feedback.miway please pay me back whats left of my money and you will never hear from me again.I want a call back from a manager or someone else above the manager who is going to pay me my money back.I have been patient enough and am sick of it.whoever who is going to call me must call between 8am and 10:30am ,the rest of the day I will be at work and I wont be able to answer my phone .

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Nov 2019, 09:59
Official
We have passed your feedback on to the right team and we assure you that it is never our intention to upset you in any way. Our team will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.

Best regards,
The MiWay Team