Patience is not the ability to wait, but the ability to keep a good attitude while waiting!!

Her name is KELEBOGILE NKWE (Client Services Data Capturer ) . I recently added a second car to my policy and somehow the system stated that my cover will start on the 25th of January 2018. I then went to the dealership for collection (21 December 2017) and they told me that i cannot get my vehicle because i do not have insurance confirmation. I then called Miway call centre and they were closed. I decided to select the emergency option and found this lady, Kelebogile Nkwe, such an angel (NO REALLY, SHE IS), i told her my story and how far i came for the car. Look, i am by far not the easiest customer, but she kept calm and realy went the extra mile. remember i am now blocking other callers with real emergencies but she kept her cool, and understood my emergency. The point for my review is that, if my way keeps hiring such great personnel, i doubt ill be going anywhere anytime soon. They cant beat the premiums anyway :D. Big ups to Kelebogile. We need more people like you in customer service.