ZG
Zintle G
1 reviews | Active since Aug 2018
18 May 2021, 17:14
PATHETIC VEHICLE CLAIM PROCESS
Extremely DISGUSTED at the way MiWay's claims process has deteriorated to be an absolute nightmare. Over 5 years with them and one of the reasons for staying on was the painless claims process. Maybe Tshepo Sekome just doesn't care or couldn't be bothered AT ALL!! No response to email, phone forever on voicemail or never available. How difficult would it be to organize car hire after the car has been in an accident & non drivable? One would think that would be the next logical step but Nooo! What is the point of having the benefit of car hire and still spend so much money on alternative transport means? Yooo!!
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MiWay Insurance's replyOfficial
19 May 2021, 08:19We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply19 May 2021, 08:19
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. Best regards,
The MiWay Team
The MiWay Team
ZG
Zintle G's updateReviewer Update
24 May 2021, 07:54If this were true then I wouldn't still be waiting till today. This is **********. I swear I'm done with this company. There has to be a better insurance company out there. NOWAY!!
ZG
Zintle G's update24 May 2021, 07:54
Reviewer Update
If this were true then I wouldn't still be waiting till today. This is **********. I swear I'm done with this company. There has to be a better insurance company out there. NOWAY!!