RF
Rudo F

1 reviews | Active since Mar 2009

02 Sept 2015, 08:31

PATHETIC SUCKERS

It is very disappointing to talk to someone who thinks that they have the right to make decisions on my behalf. I have a valid claim and the lady who bumped my car agreed to submit a claim through her insurer. I pay premiums every month and the car hire amount is included in the premium, I do not see why I should not get a car when my vehicle is being repaired. So, I expect Miway to arrange for a car only because I have been paying for this service. If, they cannot do that for me then cancel my entire policy OR refund the entire amount I have paid for car hire that I cannot use. Should you choose not to refund me, then I will expect you to cancel my policy with immediate effect so that I can start with another insurer as of today.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Sept 2015, 15:29
Official
Hello lerato41,

Thanks for your comment and for the opportunity given to respond!

We've since been in touch to discuss your car hire options with you in more detail. Please don't hesitate to give us a call if you need any further clarity!

Kind regards,
The MiWay Team