BZ
Bongi Z

1 reviews | Active since Sept 2019

14 Feb 2025, 10:49

Pathetic Service/Poor Customer Service

Miway took sent a towing car in December 27th after I called them after the incident, they then arranged for the car to be towed to the nearest dealership. 2 months later no update from them the Dealership when I call them they will advise that they re waiting on my insurance (Miway) to give a go ahead. Since December my car has been at the dealership. When you consider taking an insurance from my experience with miway stay away if you want a peace of mind. You definitely don’t see the value for money. I’m currently checking for another insurance. This is so stressful I don’t want to lie.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Feb 2025, 10:50
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team