PN
Pfuluwani N

1 reviews | Active since Mar 2012

08 Sept 2021, 12:01

Pathetic Service on a Simple Claim

I had a tyre burst on 25/08/2021 and logged a claim with MiWay on the same day. Claim was approved for R1900 to repair a 20 inch tyre. I referred it back to them given that I claimed before and sent in a quotation from a tyre dealer. Where on earth have you seen a 20 inch tyre for an Audi Q5 being sold for R1900? I sent them a quote for the damaged tyre and they have been mum for over two weeks now. I will be sure to cancel all the policies I have with them. Pathetic service!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Sept 2021, 13:30
Official
Thank you for the feedback – we appreciate it! Your message is with the right team and someone will be in touch shortly to provide you with proper feedback and discuss your concerns.  Best regards,
The MiWay Team