pathetic service from Victor Abdul

Item: MiWay Insurance
Rating: 2
Author: Bonnie L

I called miway to make changes on my policy on 16 September. The unprofessional agent called Victor Abdul took my call. We agreed on the changes and he was to send me confirmation documents of those changes and get Tracker to call me on the same day. To date, I still haven't received those documents and the call from tracker. which clearly shows that I was just talking to myself and he did absolutely nothing to help me. is this the service that we pay for?

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Replies (1)

MiWay Insurance's replyOfficial

28 Sept 2015, 16:02

Hello maboo,

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you, and please be assured that this is not the MiWay way! Nombuso has since been in touch to assist with your policy, and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service, and please let us know if you need help with anything else!

Kind regards,
The MiWay Team

MiWay Insurance's reply28 Sept 2015, 16:02

Official