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nkosana S
1 reviews | Active since Mar 2014
16 Apr 2021, 09:09
Pathetic service from Ronald Nkotsi
Pathetic service from Ronald Nkotsi, called at night after we had an accident and he was rude to us, he told us they only tow the car to a place of safety then he hung up.on us. And yes they only took the car and we were left in the middle of nowhere at night only to be told by the guy who helped us that thats a very dangerous spot, the obstacle that my wife hit was probably put there deliberately so they can rob us and **** my wife. With the gender violence in South Africa surely he could have been more considerate, he left us in a desparate situation that l had to spend R2000 to get to a place of safety. I just joined miway and this is the service l got from Ronald Nkotsi, pathetic service
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Replies (1)MiWay Insurance's replyOfficial
16 Apr 2021, 09:30Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply16 Apr 2021, 09:30
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong. Best regards,
The MiWay Team
The MiWay Team
