PATHETIC SERVICE FROM MIWAY INSURANCE

I got an accident on the 5th of October, my right doors were both damaged. I called Miway insurance to assist. They referred me to some useless panel beaters by the name of EAST RAND MOTOR LAB which is based in Boksburg. I was requested to pay excess of R4950 to the panel beaters. I made the payment on the 10nth of October after 3 days of payment they told me they have received the parts. They collected my car and said it will be ready by end of the month, I kept on calling them only to find out that the parts for the car were not ordered. Every week I'm getting a different story from the so called panel beaters. I called Miway insurance to speed up the process, they told me that I must give a chance to the panel beaters. Its been two months now and I am paying installment and insurance for a car that I am not using. I requested Miway to provide me with a courtesy car they told me that I don't have that option yet I am paying every month.

I demand a courtesy car from Miway, I want my car to be fixed as soon as possible, I am sick and tired of this Insurance, they don't take their clients serious yet every month they debit our accounts.

ADVICE If you are planning on buying a car , don't insure it with Miway. They are useless.