pathetic service from miway assessors

<p> </p> <p>i had an accident on the 25jun2016 and claim was logged on the 27jun2016. I was dealing with Tsholofelo from miwy. She then requested i take the car to mokopane panelshop.I drove approx 20km to the shop and afterwards there were no calls or feedback from miway except when i call them. After numerous attempts to get hold of Tsholofelo, i received email saying that miway regard my car as write-off.I then sent miway numerous online chats n email requesting a full report as to why are they writing off my car and what are my options going forward? None of miway rep ever explained to me but opted to communicate via email.</p> <p>I suspect that Toyota panelshop exaggerated the quotation, i then took the car to another panelshop to get different quote, which i did and sent it to Tsholofelo.Since then no one has ever contacted me except that when i call them.</p> <p>I told miway i dispute their verdict of writing off the car and supply them with my quote and still no sign of interest from miway. With the kind of hassle i am going through, clearly miway careless about their client but only want our money (monthly fee)i am even thinking of cancelling my policy with miway and influence those i recommended to joint to leave as the same provided by miway is only for rich not poor, if you don’t have money, your car will be written off without you knowing since they won’t be call you.</p> <p>i have been sent from pillar to cost, Tsholofelo to Lionel then Lefhu and now i am as confuse as hell.</p> <p>The service i am getting with miway is pathetic.</p>