LB
Laeeqa B
1 reviews | Active since Sept 2015
21 Jul 2020, 09:11
Pathetic service From Miway and Glasfit
I have had a glass related claim, so after endless phone calls and Glasfit forgetting to get hold of me to sort my vehicle out the glass was finally replaced. I asked the fitment gentleman about the smash and grab they said someone will contact me to fit the smash and grab. Two weeks later no phone call from Miway or Glasfit about my smash and grab. After contacting Miway numerous times still no assistance. I had to phone Glasfit myself to ask about the smash and grab and they said they forgot to sort my vehicle out and now they are giving me the run around for my smash and grab to be fitted on my car
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Replies (1)MiWay Insurance's replyOfficial
21 Jul 2020, 09:43Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong.
Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply21 Jul 2020, 09:43
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong.
Best regards,
The MiWay Team
The MiWay Team
