Pathetic service from MiWay.

I am a very loyal customer to Miway and I have been a customer to MiWay for the past 10 years. On the 13th of August 2021 I was in an accident, the collision resulted in my front door jamming and my front rim being cracked. This was communicated to the assessor whom advised, his manager declined the request for these damages to be fixed. I am furious to say the lest, I pay insurance for a reason. Please can someone call me to rectify this pathetic service I have received from MiWay. G Moodley (Kevin) ***.