FS
Frank S

1 reviews | Active since May 2016

02 Jul 2019, 17:56

Pathetic Service From MiWay

Miway is really becoming like any other insurance company. In March they didn’t wanted to fix the roof and blame the gutters. So I get a top roofing company to fix the roof and replace the gutters with brand new alluminium gutters right around the house. Now After the heavy rains in Cape Town. They said we not going to fix your roof and it is the gutters that’s causing the problems. To add insult to the injury Jean Pierre said I will close your case and there is nothing you can do. The assessor did not know I replaced the gutters and came up with the same bull****. Gutters can’t push water back up onto a roof. Miway you are quick to remind us when premiums increase but do not want to function when there is a problem. So far disputed having insurance have I spend a fortune on my roof and all you want to do is to paint the walls inside. What kind of an insurance company are you.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Jul 2019, 08:25
Official
Please accept our sincere apology for not getting things right the first time around and for any inconvenience you have experienced – we assure you that this is not the MiWay way! We have passed your note on to the right team and an agent will be in touch soonest to assist. 
Best regards,
The MiWay Team