RV
Rina V

1 reviews | Active since Sept 2019

30 Nov 2020, 16:42

Pathetic service from Miway

<div>Pathetic service!!! Claimed a broken tv from miway. Their service provider Miworld delivered a tv after two weeks, broken in the box! We were requested to send picturesof the box, which shows no damage so according to them it was us that broke it. Rhe whole acreen is cracked. The service provider say we broke it after deliverybecause when it delivered it was fine. Although qe received the box sealed. No one opened the box with us with delivery. So now we have to register another claim with another access payment to get another tv......that will also come via courier from Miworld. Also broken? Evertime we phone Miway we are told....we will call back....that never happen!!!! And that we broke the tv.</div>

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Replies (2)
RV
Rina V's update30 Nov 2020, 16:48
Reviewer Update
Stay away....FAR FAR AWAY.....the service providers word is worth more than the clients word. The service provider can be meanand nasty telling you straight he get lots of claims just like this one....all just the same....stay away!!!!!!
MiWay Insurance
MiWay Insurance's reply30 Nov 2020, 17:06
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.  Best regards,
The MiWay Team