Pathetic service for a long standing client

Item: MiWay Insurance
Rating: 1
Author: Carvin G

Absolutely pathetic service! Take your business elsewhere.

They want your money but when a claim needs to be paid they are no shows. My claim was approved but I am struggling to get hold of consultants for almost a month now with no response.

To top it off, I have been a client for over 5 years but this is the service I get. I am so gone!

Helpful (0)

Replies (2)

MiWay Insurance's replyOfficial

03 Feb 2022, 10:11

We are very sorry to hear of your frustrating experience. We’ve passed on your message to the relevant team, and they’ll be in touch with you soon. In the meantime, we’re so sorry for the hassles you’ve gone through.
Best regards,
The MiWay Team

MiWay Insurance's reply03 Feb 2022, 10:11

Official

Carvin G's updateReviewer Update

08 Feb 2022, 17:44

Further to the above post, my "claims handler" contacted me after waiting an eternity but guess what? I am still waiting on my claim payout after that call.

I have no more words but will be doing everything in my power to make known the level of service I have received.

Miway, do not reply with you are "sorry to hear" because you are not!

Carvin G's update08 Feb 2022, 17:44

Reviewer Update