Pathetic Service

I’m very disappointed with the service this insurer is giving to their clients. MiWay service is pathetic!

I logged a claim on the 10 December 2019 and they only came to tow my car on the 12 December 2019. My car has been with the panelbeater they appointment since December 12th to date. They don’t check up on me nor giving me updates about the progress on my car. I have to call all the time to check how far are they with the repairs.

Today the 27th January 2020, I called Miway again and to my disappointment only today they are telling me that they are still to approve the repairs on my car.

I mean what kind of service is this!!!

It’s the end of the the 2nd month since my car has gone for repairs and nothing has been done to my car.

Regards, Disgruntled client