FR
Ferdi R

1 reviews | Active since May 2021

12 May 2021, 14:09

Pathetic Service Delivery.

Have received very poor service from Miway and the appointed Panel beater. Have been with Miway for 6 years with no claim. Claimed last year November for a broken bumper on my car. Claim was approved very fast in November. Am now in May and bumper still not fixed as the Panel beater has lots of excuses. Cant get the bumper and when a bumper finally arrived where ever they ordered it from it was the wrong bumper. Now bumper sent back and requested for a new one. Must wait for another 6 months I guess. And when you call Miway I get no assistance on a way forward always saying they will call back which never happens. Cancelled all my policies yesterday.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply12 May 2021, 15:35
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 
 
Best regards, 
The MiWay Team 
FR
Ferdi R's update09 Jun 2021, 22:17
Reviewer Update
Thanks for calling and making more **** promises you can't keep. Can't believe i wasted 7 years of premiums for no service.