rM
ronald M

1 reviews | Active since Feb 2013

15 May 2018, 13:22

Pathetic service and ediots consultants

<p>Terrible insurer My car was involved in a car accident in March, have cover with miway, They are telling me that its expensive to repair, apparently the panelbeater wants 32K and they can only fix my car if the damages don't exceed 16k, why didn't the agent who sold the Policy to me,explained that my car can be covered for 16k for repairs when I was taking thier Policy, now make decision to write off my car without me giving them a go ahead? Yet they say I must get a cheaper quote on my own,knowing very well that many panelbeaters rejects them. I want miway people to bring back all my premiums and get the hell out of my bank account.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply15 May 2018, 13:37
Official

Thank you for writing to us - we’re really sorry to hear of the hassles you have experienced during your claim. We have passed your note on to our claims team and an agent will be in touch to assist you ASAP!

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply15 May 2018, 15:24
Official

We’re so sorry to hear you feel this way. We believe that Shenta has since given you a call to discuss your concerns, and she’s also explained the claims process and what to expect moving forward.

Please give us a call should you need anything else in the interim.

Kind regards,
The MiWay Team