sM
sumaya M

1 reviews | Active since Apr 2015

25 Nov 2019, 13:58

Pathetic service

Never before have i experienced such pathetic sloppy service from an insurance company. Policy details captured incorrectly. The app is useless i have been requesting call backs nobody responds. Requested a copy of the policy via the app still no response. Cant make changes to the policy either. Asking for details on the inspection when i took the vehicle in months ago. I am fed up now.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Nov 2019, 14:20
Official
Oh no – this doesn’t sound right at all! We will be sure to have a look in to what happened and get back to you with feedback. In the interim, we’d like to assure you of our commitment to always deliver awesome service and to fix things if they go wrong. Someone will be in touch shortly.

Best regards,
The MiWay Team