1 reviews | Active since Sept 2011
PATHETIC SERVICE
<p>I've requested a call-back on Thursday, 21st July with the reason that I'd like to add a vehicle to my policy. The call only happened on Friday, and this whilst I was driving, I therefore asked the consultant to call me back within 15 minutes as I would be home by then. I also re-iterated to her that its important that she calls me back as I urgently need to get my additional vehicle insured asap. Up until now, 26th July 2016 07h53 a.m no-one has called!</p> <p> </p> <p>What makes this worse is that its not the first time I have difficulty getting hold of Miway and this is quite troubling as it really makes me wonder what type of service I'll receive in the event that I may need to claim.</p> <p> </p> <p>I've started approaching competitors for quotes as i've started losing faith in Miway.</p> <p> </p> <p>Deeply frustrated!</p>
Good day Samantha
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you in any way.Thanks for giving Inno a chance to discuss your concerns with you in more detail and to help.
We’re happy to hear that your trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
Good day Samantha
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you in any way.Thanks for giving Inno a chance to discuss your concerns with you in more detail and to help.
We’re happy to hear that your trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you in any way.Thanks for giving Inno a chance to discuss your concerns with you in more detail and to help.
Good day Samantha
We’re happy to hear that your trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you in any way.Thanks for giving Inno a chance to discuss your concerns with you in more detail and to help.
Good day Samantha
We’re happy to hear that your trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.
Kind regards,
The MiWay Team
