Pathetic service

<p>Last year Nov we were in an accident caused by one of Outsurance"s clients. At the time we were with miway for insurance. A month later monies was paid out to fix our car. But an access fee of R4500 had to be paid. 7 months later we are still waiting for our access money. Have phoned miway who says Outsurance are delaying payout. Phoned outsurance who said that documents have been sent to miway for signing off on matter so pay out can be done. Phoned miway AGAIN who blatantly said that ousurance is lying!! Phoned Outsurance AGAIN who in return said that miway is lying, documents has been sent and they dont respond. Justin from miway who is our representative has only phobed me ONCE after promisses that he would keep us up to date. That was on the 8th of June after i made all the calls to both miway and outsurance. Dinky from outsurance keeps promising on e-mail that a Jennifer will contact me. I have names and also e-mails from outsurance promising that someone will contact me but nobody does!!! Also miway promised correspondence about the matter but not hearing anything from either . </p>