Pathetic service 2nd time around

23/5/15Miway deduct from my account when no fund available resulting in a reject payment&R115 for unpaid charges.Received sms failure to pay this will result in my car not being covered.I called &spoken to,MerilynH ***,26/05/15she requested for my bank statement to show these transactions.Payment4/06/15done10 days later.Also advise on email the payment must be taken on the 25thorafter&not before.Again deducting,24/07/15same story as above.For a corporate company your sms received not professional,the abbreviation is a new language that everyone should understands.Ridiculous for me to communicate this message again.It's time consuming phoning,get bank statement,also very uncomfortable in divulging my bank statement your consultants.Go through my account to verify the unpaid charges of R115.People who are affected&not aware of R115 charges as a result of Miway's mistake.This shows me that Miway is not considerate of the clients&more worried about their clients' money.When is Miway going to refund me the R115&also want to know make measures have been put inplace to ensure that this doesn't happen again. Very disappointed and not values as a customer!