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Hlonepho Q

1 reviews | Active since Dec 2020

08 Dec 2022, 11:24

Pathetic service

My son has been asking for so many weeks when is the vehicle going in for repairs and no one has had the decency to tell us

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Replies (3)
MiWay Insurance
MiWay Insurance's reply08 Dec 2022, 12:10
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you and your son have experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.   Best regards,
The MiWay Team 
HQ
Hlonepho Q's update08 Dec 2022, 17:40
Reviewer Update
Should I send an email to Burton or will someone have the decency to call and resolve this?
MiWay Insurance
MiWay Insurance's reply09 Dec 2022, 08:25
Official
Thanks for being patient with us; we’re not happy our service to you was delayed. Our sincere apologies!  Your message is with the right team and one of our service agents will be in touch to see how we can fix this for you ASAP!
 
Best regards,
The MiWay Team