Pathetic service

I put a claim through for my vehicle, Miway had referred me to Kzn panel beaters to do my vehicle. Kzn panel beaters did a check list to see what was in the car before they did it up, after receiving the car, Kzn panel beaters has ****** my pre amp, its disgusting behavior from their side. I'm trying to get a hold of a consultant from Miway, but no one seems to be callinge back. Miway has never called me after this, totally bad service and no sense of trust!