Pathetic Service

<p>I spoke to Ntokozo Mdunge at 9am on 03/02/2018 waiting in line to cancel my policy after calling the call centre a number of times. After holding on for 20 minutes she asked me for my ID number as i gave her my Id number because I was in a rush she said I must wait and not speak over her and refused to put the manager on the call. I am now going to the bank to cancel the debit order.</p>