Pathetic service

Since I joined MIWAY about a week ago I was just encountered by incompetence. Can a senior manager please contact me to discuss otherwise I will move all my insurance this week back to Outsurance.<br> <br> 1. I tried to organise my car insurance through your call centre but gave up. Had to do it online as the lady that served me were clearly not proficient in English.<br> 2. Tried combining the new created policy with that of my wife who is an existing MIWAY customer. When the policies were combined they dropped all the specified information from her policy. Took me almost an hour on the phone to correct. Plus the premiums increased for certain items - household contents / house insurance!!<br> 3. Would the logical thing not have been to add my car insurance to her existing cover????<br> 4. After this marathon call certain insurance details were still not correct. Trying to correct the number of collisions online but that just messed up my policy further increasing the premium.<br> 5. Called the call centre twice to correct this but it is still wrong.<br> 6. They now want an inspection on my Wife's car under the new policy. Hallloooo!!!! She's been insured with you for a number of years. This is unbelievable.