Pathetic service

First of all is they towing service, requested a my car to get towed and they made me wait 3 hours for the ****** tow truck to arrive!<br> In the same week I was involved in an accident, luckily I managed to drive my vehicle home. Called the call center and spoke to Charmaine mabane / [Email Removed] She promised me a quick service, but guess what. From the claims date 29/06/2015 to date 13/07/2015 my vehicle is still parked at home. <br> Spoke to the manager named Karabo but it seems like all of they mentalities are the same, called in numerous amount of time requesting callbacks but none of them even bother to call me back! <br> I will tell all my friends and families about you guys pathetic service and seek insurance elsewhere from now on! <br> And trust me I know a lot of people that have more then 5 vehicles insured and home contents cover! <br> All of your consultants are absolutely useless!<br> When you guys have training again please explain the ****** word CALL BACK to them and your management! If I was only able to type more about you guys pathetic service, I would!!! <br> I will place a add about this pathetic service wherever I can!!!