Pathetic service

<p>I contacted Miway insurance to change my address my premium went up R900 I wasn't happy with my new premium and the call was escalated to a senior consultant. The senior consultant promised to call me once she contacted her manager. She never called. I called miway the following day and they revised my premium still extremely high. They debited my account at the high premium rate, which left me furious. I called them to cancel my policy and the consultant told me she is unable to cancel my policy but will get her senior to call me. It's now after business hours and still no call. I've wasted R408 airtime on calling Miway and 3.45 hours and still nothing. Their service is ridiculous and they are unwilling to assist their clients.</p>