Pathetic Serive

I am absolutely disappointed once again with the services received from both MiWay and Great South Autobody, my vehicle was scheduled to be completed on the 31/03/2022, after numerus phone calls and time spend on the phone still no resolution or way forward on my car, with every phone call to Great South Autobody it’s a disappointing experience cause none of the promises made actually materialize. The back and forth is actually tiring now to the point that i can actually fetch the vehicle and fix it myself. The notifications/updates from MiWay via e-mail is actually very delayed and not aligned to the work happening at the panel beaters, so i suggest you look at your notification system so that the information shared with the clients is actually relevant and aligned. Throughout this entire process MiWay only phoned once and i feel this is not the way to treat your clients, if this is the way then i really don't know. The one thing that really shocked me, is that we still ordering parts (One of the two parts identified to be broken in the beginning of the assessment of the vehicle damage - this only after 3weeks) when the vehicle was supposed to be either complete or at the final stage of fixing. As a client i am finally giving up, I'm tired of running around just to get disappointing news and service. This experience has caused me nothing but pain, money, time and disappointments. I guess I have to wait another month for the car to finally be fixed or the panel beaters will order new parts in the next two weeks to wait again another two weeks and and and. Since February, for March you got your payment yet im still without a car. So im paying a car and insurance of which i can make use of i suggest you provide me with a car at your cost as im your client and i have been paying you for this pathetic service received.