Pathetic, Rude and Useless

If I could give Zero stars I would. I have logged a claim on Monday 13/03/2023. Nkululeko Sithebe assisted me, this person is kind and all but most unresponsive, for days I had to call multiple times to get the updates. Anyway I called in on 16/03/2023 at about 9am and I spoke to a lady named Kiarra Bodhie. She was so rude and unsympathetic to my situation. I am injured and in pain due to an accident - a speeding taxi smashed into me while I was stationary at a red light (like a law abiding citizen). Kiarra has absolutely no emotional intelligence and has no idea how to speak to clients especially given that the clients you deal with go through traumatic accidents and experience great losses- such as myself. I demand an apology from Kiarra and that she is taken to task because the nature of her job requires her to show even a little bit of sympathy. Miway you are the most pathetic insurance company ever! I will never recommend you to anyone, I have never in my life experienced such poor service from the claims process to the customer care.