KR
Kathleen R
1 reviews | Active since Mar 2011
04 Mar 2025, 18:02
Pathetic payout from MiWay. Not worth the premium.
Very disappointing service from MiWay after losing a brand new pair of prescription glasses. Umpteen phone calls, emailing police reports and invoices but not received and generally jumping through hoops. For a R16000.00 pair of glasses I will receive less than R800.00 ! My monthly premium exceeds this! Time to change! Total waste of time claiming from them!
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
04 Mar 2025, 18:03It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply04 Mar 2025, 18:03
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team