Pathetic, lack of integrity and lack of diligence.

On the 19th October I called in and assisted by the lady named Zimbini Mangele. I was impressed with the service I even rated the service excellent. Less did I know that I promised a stone by this lady. No dileverables to date. She promised she will update my policy once she received my email. I followed up yesterday since there was results from her. I then got assisted by the lady who promised to do better Kwandile Khanyile. She frustrate me more instead of making my life better. I have spent now more than an hour in calling MiWay for assistance with my policy but it is proving that I will not win. What a bad service by two people. Can I rely on this company? This is a question I have now. I have just called in again now by a third consultant by the name of Boledi Seloana. I awaiting in anticipation to see if she is just like them or not.