RD
Rasheqah D

1 reviews | Active since Sept 2016

11 Jul 2019, 15:52

Pathetic *********** service

I have never dealt with such an *********** insurance company like MiWay. Since day 1 of submitting my claim i have been given the run around and dealing with Juliette who can never answer any of my questions. My vehicle has been for repairs for a month now and MiWay now expects me to pay for the courtesy vehicle. These guys do not know what they are doing and i will be cancelling my policy with MiWay as soon as my vehicle returns from repairs. I would rather pay for better service.. The amount of calls and airtime wasted on this company is pathetic.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jul 2019, 15:56
Official
We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued and we assure you that it is never our intention to upset you in any way. We have escalated your concerns and one of our agents will be in touch to assist you shortly.

Best regards,
The MiWay Team