JP
Jacques P

1 reviews | Active since May 2016

31 May 2016, 12:18

Pathetic customer service

<p>I have never been more disgusted with the service from the MiWay claims department call centre, You log a claim and wait more than 24 hours for them to send you feedback regarding your claim. You try contacting the advisor or the manager and they never answer or return your calls. </p>

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply03 Jun 2016, 05:20
Official

Good day Jacques,

We need to unconditionally apologise for the lack of service you experienced!

Rudzani has since discussed your concerns with you in more detail, and we assure you of our commitment to get the vehicle repairs completed ASAP.

Please let us know if there’s anything else you need in the interim!

Kind regards,

The MiWay Team