PATHETIC AND USELESS SERVICE GIVEN

Miway is PATHETIC. My father has a home insurance with miway. He put in a claim after a house break in. His claim was received by Tebogo Monama who in the beginning was friendly and helpful. She requested a few things from my dad which we provided. She then said she needs to get hold oh a cousin who used to live in the house that was brocken into. We informed her that we don't know where he is and provided his granma's contact details. She then called and said she needs to get hold of him first before proceeding with the claim. We went high and low looking for him and when we eventually found him they spoke to him i think and then Tebogo said multichoice told her my dads account has been inactive, which is a lie. She then said Makro confirmed that the televesion that has been ****** was not bought usin the makro card details that my father had sent. which is also BS. Miway has pushed my father to a point of canceling his policy as it serves him no good but they keep taking your premium with no questions asked. The service was PATHETIC.