Pathetic and ************* insurance

Its been two weeks since lady from Complaints department has promised to get closure and feedback on the poor service from claims manager ,and evidence of the tow service provider that claim on the policy 7k for not pitching up.

It was confirm on voice recording that the request was cancelled, but now no proof found of voice recording, tracker of tow driver that was 5mins away from where car was.How can driver go back 5mins away from distress client without even a call nor making sure if client is safe and sorted out.

The 7k was claimed ,no tracker report of alleged 5mins away, no voice recording no ex-gratia app**** to cover up the mess done prior the claim.With one day for new subscription 28 August as that was insensitively mention by agent.

Reimbur*****t was request to compensate the private tow since R7k cannot be explained how it was claimed without providing service?

Formally this matter is going to short term Ombuds and MiWay business department you dont care at all about your client,you are cold,and not what your value and slogan means.

I feel sorry that MiWay and blink are going to be turnished in these matter and with bad review.