Pathetic and disgraceful service
<p>My claim was registered on the 22 August and to date the vehicle has not even started with the repairs due to a bunch of *********** people at Miway.</p> <p> </p> <p>The wrong authorisation sent to the wrong Renewit branch. The vheicle being towed to incorrect destinations. The accessor not being available to change the authorisation and now the latest which is no one seems to know where my vehcile has been towed too.</p> <p> </p> <p>I am not without a vehicle for over three weeks and once all this is sorted out i then have to wait another few weeks for it to be repaired.</p> <p> </p> <p>No problem debiting my account but when I need your assistance this is the disgraceful service I receive. </p>
Good day Preneshan,
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Kind regards,
The MiWay Team
Good day Preneshan,
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Kind regards,
The MiWay Team
Dear Preneshan,
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Craig has since called to discuss your concerns, and to let you know that your car has been moved to our service provider. Please don’t hesitate to give us a call if you need any further assistance!
Best regards,
The MiWay
Dear Preneshan,
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Craig has since called to discuss your concerns, and to let you know that your car has been moved to our service provider. Please don’t hesitate to give us a call if you need any further assistance!
Best regards,
The MiWay