PK
Phithisizwe K

1 reviews | Active since Nov 2018

23 May 2019, 09:48

PATHETHIC, INCOMPETANT SERVICE BAD ATTITUDE

I HAVE TAKEN MY CAR ON THE 17/05/2019 TO RENEW IT PANELBEATERS TO FIX MY DOORS EVERYTHING WAS AUTHORISED AND THE GO AHEAD WAS GIVEN HOWEVER ON THE 22/05/2019 I CONTACTED RENEW IT PANELBEATERS ON FEEDBACK ON MY CAR ONLY TO FIND OUT THAT NOTHING WAS DONE ON THE AR IT WAS IN THE WORKSHOP FOR A WEEK LLOYD CHETTY WAS TO CONTACT ME AND PROVIDE FEEDBACK HOWEVER HE DID NOT IF I DID NOT PHONE THE PANELBEATERS I WOULD HAVE NOT KNOWN MY CAR WAS NOT READY AS YET I CONTACTED MIWAY THEY ADVISE EVERYTHING WAS SORTED AND THEY WERE TO FIX THE CAR, RENEW IT PANELBEATERS ADVISE THEY HAD SOME QUERIES AND SUBMITTED A FORM TO MIWAY WHICH MIWAY DID NOT GIVE FEEDBACK, WHEN I SPOKE TO VUYO ON 22/05/2019 HE ADVISED NOTHING WAS SUBMITTED THEREAFTER HE CONTACTED RENEW IT PANELBEATERS AND THEREAFTER STATED TO ME IT WAS SNET TO RENIER AT ASSESSMENT TEAM HOWEVER THIS PERSON AS WELL AT MIWAY DID NOT CONTACT ME TO DATE 23/05/2019, I HAVE BEEN CALLING MIWAY AND RENEW IT SINCE THIS MORNING ONLY TO GET NO JOY AND CONSULTANTS WHO ARE UNHELPFUL WITH ATTITUDE IS THIS WHAT 10YEARS BEEN AT MIWAY MEANS IF SO I WILL MOVE MY INSURANCE, I SPOKE TO BONGANI, VUYO AND WANDILE AT MIWAY, AS FOR THE RECEPTION AT RENEW IT PANEL BEATERS IS FOREVER TELLING ME THE MANAGER IS IN MEETING SINCE 8AM THIS MORNING TILL NOW 9H40AM I EVEN SENT AN EMAIL TO MIWAY NO ONE CONTACTED ME

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 May 2019, 09:56
Official
Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologise for any hassles you have experienced!

Best regards,
The MiWay Team