SD
Samantha D
1 reviews | Active since Jun 2015
17 Jun 2015, 12:12
Passive Aggressive Service Manager
I have recently sold my car, which is still in my possession, and have purchased another vehicle as I am doing overland travelling. I do not want to insure with my way as I have scouted for better options for this vehicle. Today, I made 3 phone calls to the Mi Way Customer Care Service to advise that I am cancelling my insurance and 3 times I was told there was no one to assist me
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MiWay Insurance's replyOfficial
19 Jun 2015, 17:01Hello Samantha Lynn D,
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and we assure you that it is never our intention to upset our clients! Thanks for giving Inno a chance to discuss your concerns with you in more detail and sorry to hear that you've still decided to cancel your cover.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and we assure you that it is never our intention to upset our clients! Thanks for giving Inno a chance to discuss your concerns with you in more detail and sorry to hear that you've still decided to cancel your cover.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply19 Jun 2015, 17:01
Official
Hello Samantha Lynn D,
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and we assure you that it is never our intention to upset our clients! Thanks for giving Inno a chance to discuss your concerns with you in more detail and sorry to hear that you've still decided to cancel your cover.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team
Thanks for taking the time to comment and for letting us know what you think. We're so sorry to hear that you feel this way and we assure you that it is never our intention to upset our clients! Thanks for giving Inno a chance to discuss your concerns with you in more detail and sorry to hear that you've still decided to cancel your cover.
Please give us a shout if you need any further assistance!
Kind regards,
The MiWay Team