PM
Phumudzo M

1 reviews | Active since Mar 2017

27 Feb 2018, 09:40

Passionate about their clients need****cellent customer service with care

I came across hippo insurance and I did a quote to see if I was paying too much for my insurance cover and hippo results stated that I am currently paying too much with Miway. So instead of jumping ship I decide to give a call to Miway to review my policy. I spoke to MPHO MOLUSI A MIWAY SENIOR ADVISOR who was very passionate, informative and with care understood my plea in So doing advising me and went through the process to help me in reviewing my policy .My premium came to down and I was very happy.i was happy with the manner in which she handled my complain and attentiveness to details and the reassurance that I was a valued customer .she gave me more information on my policy which was very helpful. Great job MPHO keep it up.

0
Replies (2)
PM
Phumudzo M's update27 Feb 2018, 09:52
Reviewer Update
I forgot to mention MPHO MOLUSI is very friendly and make a one feel at gome I enjoyed talking to her .mi way need more people like her.
MiWay Insurance
MiWay Insurance's reply27 Feb 2018, 10:04
Official

This is such a fantastic compliment and exactly the kind of feedback that we strive for. Thanks for taking the time to compliment Mpho on her efficient service delivery and for recognising her efforts. We’ll be sure to high five her for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team