OVERDEBITING OF MY ACCOUNT

I'm so disappointed on MIWAY and their agents. Miway decided to debit R1896 instead of R1157 on my account cause the debit order for Multichoice to bounce creating a bad credit record against my name. On Monday I phoned in and they promised the money will be made available by Friday 04 December 2015 latest. Then I made an arrangement with Multichoice to pay this Friday.<br> <br> Today I contacted Miway and I was told no refund will be paid today as they processes hasn't started. It is the worst service I never expected from MiWay after I was with the since 2010. Firstly they said I will receive the cash back this year later the changed and said 2017. Now this.<br> <br> I'm so disappointed on the service of this company after I have been a loyal client.<br> <br> I NEED MY REFUND AND MY CASH BACK. Learn to respect your clients and treat them with dignity.