Overcharging suppliers cause your customers to be penalised

I feel that my premium has been excessively increased by chase Miway allows their suppliers to charge excessively at claims stage. It cost 50,000 to replace a standard geyser and install new cabling and breakers to the mppt solar system that provides solar to my standard geyser. Yes some extra work was done as a favour but the price is not justified. It would have cost me 30,000 to put In a new geyser and complete new geyserwise solar kit including panels. I've done renovations around my house for years so I speak as an expert in home renovations. Now I'm being penalised with an exercise increase in premiums after being loyal to Miway for about 15years, forcing me to cancel. I used to be a proud emabassedor and I'm no longer a proud customer. Ive always spoken highly of Miway now I'm disappointed to be associated with Miway. Before paying your suppliers in future ensure that you customer signs a job card to confirm the actual work that was done. The supplier had to come back repeatedly to fix their poor work. For this it was also charged against my claims history again penalizing me. Miway is just not the same business I've been loyal to for years. You've lost your way.