KB
Koena B
1 reviews | Active since Jan 2018
25 Feb 2021, 08:26
Overcharging clients
this is very frustrating, every month I have to call Miway to stop debiting my account when they feel necessary to debit, next time this happens again I'm canceling this ****,I have been with Miway for more than 5 years and these days the service is ****, how does a premium increase after installing a Tracking unit on the car, I have never seen this kind of nonsense, i think these companies are trying to recover with us because of the covid 19 pandemic. let me start doing quotations, any advice on who i better than this **** service im getting from Miway?
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Replies (2)
MiWay Insurance's replyOfficial
25 Feb 2021, 08:36We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply25 Feb 2021, 08:36
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
KB
Koena B's updateReviewer Update
25 Feb 2021, 12:06I just go an SMS and email saying someone tried contacting me and they couldn't get through, stop sending me SMSs and call because no one has ever called me and stop lying to me because the phone is mine and I have it on me, stop this nonsense, please.unless if your *********** stuff has captured my no incorrectly again because this is the second time I'm being told this.
KB
Koena B's update25 Feb 2021, 12:06
Reviewer Update
I just go an SMS and email saying someone tried contacting me and they couldn't get through, stop sending me SMSs and call because no one has ever called me and stop lying to me because the phone is mine and I have it on me, stop this nonsense, please.unless if your *********** stuff has captured my no incorrectly again because this is the second time I'm being told this.