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millinda L

1 reviews | Active since Aug 2014

11 Jul 2023, 13:35

Outstanding service from Ronald & MiWay!!

I have never experienced such amazing service from an insurance company. My goodness, when I needed Mi-Way thr most they were there. Some guy hit me from the back as soon as that happened, Tracker called, knew my location, Mi-way immediately dispatched an ambulance, I literally just sat there confused but MiWay took care of me. Ronald (Mi-Way) kept in contact with me all the way to find out if I was ok, if ambulance had arrived and if I was at the hospital. Even called me today to just find out how I am doing. MiWay does not do average, they go over above and beyond, exceptional service to this amazing team. I wish all insurance companies were like this. Maybe MiWay should run eskom, we would have power😊 Thank you once again, you guys made me feel like I mattered and not just a number paying a premium, you showed you cared. I will forever be a client.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jul 2023, 13:44
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team