LS
Lorette S

1 reviews | Active since May 2015

06 May 2015, 12:10

Outstanding service from Calvin Pienaar

I am currently insured with Miway and requested a quote for a new vehicle. The Miway agent quoted me an alarming R370 more for approx. the same vehicle. A further R100 discount was offered and I was still not happy- no special deal or willingness to try and look after a loyal customer. After lodging a complaint on their website, Calvin Pienaar contacted me. What an awesome experience. My whole schedule was reviewed, he identified that am a loyal customer to them, listened to my needs and offered me a quote that I could not resist. Calvin made we feel more positive toward Miway again - to know that there are people in the system that give special individual service to customers and make them feel that they are well looked after. After the first quotation I was planning on moving my insurance to a different company, but thanks to Calvin I am a happy Miway customer again!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 May 2015, 16:26
Official
Hello strydoml1,

Wow - we're so glad that Calvin managed to convince you to stay with us and that he was able to review your cver to better suit your needs. We're so proud of him and we'll be sure to show him the recognition he deserves for doing such a great job!

Kind regards,
The MiWay Team